Terms and Conditions
Welcome to Starlight Sanctuary. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing our website or making a reservation with us, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with these terms, please do not use our website or services.
2. Reservations and Cancellations
All reservations are subject to availability. A valid credit card is required to guarantee your reservation. Cancellations must be made at least 48 hours prior to your arrival date to avoid a cancellation fee. Failure to cancel within this time frame will result in a charge equivalent to one night's stay.
3. Check-In and Check-Out
Check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out requests are subject to availability and may incur additional charges.
4. Payment and Charges
All charges are quoted in USD and are subject to applicable taxes. Payment can be made by credit card or other accepted methods at the time of booking or check-in. Any additional charges incurred during your stay must be settled upon check-out.
5. Guest Conduct
Guests are expected to conduct themselves in a manner that respects the comfort and enjoyment of other guests. Any behavior deemed inappropriate by hotel management may result in the termination of your stay without refund.
6. Liability
Starlight Sanctuary is not liable for any loss, damage, or theft of personal belongings during your stay. Guests are encouraged to use the in-room safes provided. The hotel is also not liable for any injury or illness incurred during your stay.
7. Changes to Terms
We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes your acceptance of the revised terms.
8. Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at [email protected]